The player in the Netherlands discovered his account blocked through the administration ideal just after he tried to verify his account paperwork, pursuing his earn for the casino. The problem has been solved productively.

We also ask you to meticulously critique your mail, our professionals constantly advise gamers of The rationale for canceling the withdrawal.

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The player from Eire requested a withdrawal, but it surely hasn't been processed but. The participant later on verified which the withdrawal was processed correctly, therefore we marked this complaint as solved.

Casinos with an extremely superior Basic safety Index are usually established by many hundreds of thousands of gamers while owning zero or a little variety of applicable issues.

The player from Germany is experiencing troubles withdrawing her winnings resulting from ongoing verification. The participant afterwards verified which the withdrawal was processed successfully, thus we marked this criticism as resolved.

Casinos with a really substantial Basic safety Index are usually confirmed by many A large number of players whilst having zero or a little range of related grievances.

The participant through the Netherlands experienced requested a self-exclusion because of gambling dependancy, but his request was ignored by the net casino. The participant had delivered evidence of many e-mail sent to the casino, requesting account closure, nevertheless check here just the one particular contained information about a gambling difficulty. That a person e-mail didn't have any response from your casino facet. However, the casino claimed they only gained a person this kind of e-mail and questioned for the reason for closure, to which they acquired no reaction.

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Following that they did not answer anymore on my e-mail. So thats how they handle customers. So i questioned them to delete my account. Also no reply so i questioned in Reside chat. It had been pretty a activity to receive my account deleted.

We wound up closing the criticism as resolved as the casino refunded the player with their remaining equilibrium.

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